1. Scope

These Terms and Conditions apply to all contracts concluded via this website between:

Wolf Moritz Cramer, Hamburg, Germany
(“Provider”)

and customers purchasing digital software products.

They apply to both consumers and businesses unless explicitly stated otherwise.

2. Subject of the Contract

The subject of the contract is the provision of digital software products, in particular the software component “VL.Rhino”, delivered as a digital download.

No physical shipment takes place.

The Software is licensed, not sold. The use of the Software is governed by the separate End User License Agreement (EULA).

3. Conclusion of Contract

The presentation of products on the website does not constitute a legally binding offer.

By placing an order, the customer submits a binding offer to conclude a contract.

The contract is concluded when the Provider confirms the order by email.

4. Prices and Payment

All prices include applicable VAT where required by law.

Payment is processed via third-party payment providers, including:

• Stripe
• PayPal

The Provider does not store full payment details.

5. Delivery of Digital Content

After successful payment, the Software is made available via download access.

Delivery occurs electronically.

The customer is responsible for ensuring compatibility with their technical environment.

6. Right of Withdrawal (Consumers)

Consumers within the European Union generally have a statutory right of withdrawal of 14 days.

However, for digital content not supplied on a tangible medium, the right of withdrawal expires if:

• the consumer expressly agrees that execution begins before the withdrawal period expires, and
• the consumer acknowledges that they thereby lose their right of withdrawal.

The corresponding consent is obtained during checkout.

7. Updates

The Provider may supply updates, including security updates, as required by applicable law.

Feature updates are provided according to the purchased license type and update period.

After expiration of the update period, previously downloaded versions remain usable.

8. Warranty

Statutory warranty rights for digital products apply.

The Provider does not guarantee uninterrupted operation or compatibility with all third-party software environments.

9. Liability

The Provider is fully liable for intent and gross negligence.

In cases of slight negligence, liability is limited to foreseeable damages typical for this type of contract.

Liability for indirect damages, loss of profit, or data loss is excluded except where mandatory law applies.

Total liability is limited to the amount paid for the license.

10. Applicable Law

German law applies.

If the customer is a consumer within the European Union, mandatory consumer protection laws of their country of residence remain unaffected.

11. Severability

If any provision of these Terms is invalid, the remaining provisions remain unaffected.